The fast response company

Manpower shortagesare making it harder to complete building works on time while ensuring quality. O1 Standard has  therefore set up its own mobile team, which can respond quickly to requests from tenants and owners of business centres for minor construction and repair jobs.

There are actually two mobile teams, each with three skilled workmen working in shifts. They serve all sites where O1 Standard acts as the management company and carry out relatively small and simple tasks: minor construction work, plastering, painting, etc.

When a tenant submits a request, O1 Standard assesses the scale of work required. If it is relatively small (a coat of paint on an office wall, carpet laying, etc.) the management company offers the services of the mobile team, which will save money and time for the tenant compared with the services of a third-party contractor. If the amount of work required is larger (redecorating one or two rooms in the office, etc.), the company recommends qualified contractors that it knows and trusts, offering the tenant several options to choose from. The tenant decides which contractor to use and can opt to make a contract for the work either through the management company or directly with the contractor.

The work schedule for our mobile teams is organized in a particular way. Each business centre makes a list of works for the coming quarter; the head of the mobile team visits the centre, estimates the amount of work and materials that will be needed, and a quarterly work plan is drawn up. So the head office of the management company always know where the mobile team is being deployed.

If a tenant request is received from a business centre where a team is already working on that day, the job can sometimes be done much more quickly than would otherwise be possible. If the team cannot meet the request due to other commitments, O1 Standard will pass the work to a trusted contractor after agreeing the price with the tenant. 

Most (90%) of work time of the mobile team is spent on pre-agreed general tasks. The remaining 10% is spent on quick response to small-scale requests from tenants (O1 Standard targets a 15-minute response time). The tenant itself decides whether to hire a contractor or to contact the management company and request a visit by the mobile team. If you need to paint one wall in the office it is worth calling the mobile team, which will buy the paint and do the job quickly. If the whole office needs redecorating, it is best to contact a specialized contractor.

O1 Standard appointed property manager at Legenda business centre

O1 Standard has added a new site to its list of Moscow business centres under management. From the start of July the company is in charge of the Legenda business centre, which is part of the Legend of Tsvetnoy multifunctional complex. The addition means that O1 Standard now has a total of 19 sites under management.

The Legenda business centre occupies 7 floors in the stylobate section of the Legend of Tsvetnoy complex, which is located at the intersection of Tsvetnoy and Rozhdestvensky boulevards in central Moscow. The centre has excellent on-site amenities, including a number of cafés and restaurants, as well as banks, shops, a beauty salon and a fitness club.

Key tenants at the business centre are international companies including Group M, Philip Morris, Morgan Lewis, MasterCard and Badoo.

O1 Standard intends to prioritize environmental issues in order to ensure healthy and comfortable working conditions for the employees of tenant companies at Legenda. The centre already has displacement ventilation and air recovery, technologies to reduce water and energy consumption, and separate waste collection. Regular preventive audits and disinfection of building engineering systems are carried out.

O1 Standard plans to certify Legenda under the BREEAM international environmental performance standard as early as this year.

Дмитрий Свешников, управляющий директор O1 Standard, принял участие в IX Форуме Административных Директоров РБК.

30 июня, в Москве прошел IX Форум Административных Директоров РБК, главной темой обсуждения в рамках которого стало формирование новой «офисной реальности» и внедрение новых передовых практик и стандартов организации офисной среды.

Дмитрий Свешников, управляющий директор O1 Standard, в ходе своего выступления рассказал о новых трендах в управлении офисными пространствами, которые сегодня предъявляют арендаторы. В первую очередь, увеличилась интенсивность взаимодействия между административными директорами и управляющей компанией, круг задач которой в пандемию существенно расширился. В условиях необходимости ограничения социальных контактов и нехватки персонала у многих подрядчиков, арендаторы сокращали количество подрядных организаций и работали с управляющей компанией по принципу «одного окна». Например, выросло число запросов на сопровождение строительно-ремонтных работ в офисах.

Многие компании задумались о реконцепции офиса – увеличения социальной дистанции и внедрения системы незакрепленных рабочих мест. Одновременно вырос запрос на проведение «зеленой сертификации» отдельных офисов – административные директора стремятся сделать новое пространство не только комфортным, но и экологичным, отвечая тем самым на актуальный запрос времени и требования нового поколения сотрудников.

Актуальным требованием времени становится расширение инфраструктуры и спектра услуг, доступных арендаторам на территории бизнес-центра.

Наконец, новый тренд, влияние которого будет только увеличиваться – автоматизация процессов управления офисным пространством и взаимодействия с управляющей компанией.